Before you start
- Applies to
- Web app for setup; phone camera or handheld scanner for scanning
- Access
- Admin for Settings > Tags and tag generation; Field User or Admin to assign or unassign tags on records they can update
- Connection
- Internet required for tag setup, assignment and public scan redirects; supported tag scanning can use data loaded earlier
- Time
- 15 minutes for a small test batch
You'll need
- Assets or locations already created in MapTrack
- A printer and suitable label stock, or finished MapTrack labels
- Camera permission on the phone used for the scan test
Steps
Choose a small test group
Start with a representative group of assets rather than the entire fleet. Include different surfaces, locations and people who will scan the labels in day-to-day work.
Generate tags
Open Settings, choose Tags and select Generate tags. Generate enough unassigned tags for the test batch, plus a few spares for damaged or incorrectly applied labels.
Print or prepare the labels
Use the tag print controls to create a label sheet, or match the generated tag identifiers to your finished labels. Keep the printed code, human-readable identifier and MapTrack tag together.
Assign each tag
A Field User or Admin can assign the tag from an asset, location or supported parts bin they can update. Check the record name before confirming so the physical label and digital record cannot be mixed up.
Good to know: An unassigned tag is not yet linked to an asset. Printing a code does not complete the assignment.
Test the scan
A Viewer / Scanner, Field User or Admin can open the MapTrack scanner on a phone, allow camera access and scan the label within their record access. Confirm that the correct record opens and that the next action your field team needs is available.
Apply the label and record exceptions
Clean and dry the surface, apply the label where it can be scanned without creating a safety risk, and record any asset that needs a different material, placement or attachment method.
Scale the rollout in batches
Roll out one site, vehicle or asset group at a time. Reconcile assigned and unassigned tag counts at the end of each batch before moving to the next group.
What you should see
Scanning the physical label resolves to the correct MapTrack record. An Admin can also confirm in Settings > Tags which identifiers are assigned or still available.
Current limits
- A public QR redirect needs a network connection. Do not promise a public browser scan will resolve offline.
- MapTrack generates QR tags. Barcode is not a separate generated tag type.
- Label material, adhesive and placement must match the surface and operating environment. Test before a full rollout.
Troubleshooting
| What you see | Likely cause | What to do |
|---|---|---|
| What you seeThe camera view does not open | Likely causeCamera permission is blocked for app.maptrack.com. | What to doOpen the browser site settings, allow camera access for MapTrack, reload the app and try the scan again. |
| What you seeThe scan opens the wrong asset | Likely causeThe physical label was assigned to the wrong record. | What to doStop the rollout, unassign the tag, confirm the identifier on the label and assign it to the correct record before scanning again. |
| What you seeA printed tag is not linked to anything | Likely causeThe tag was generated but remains unassigned. | What to doAsk an Admin to confirm the identifier under Settings > Tags, then assign it from an asset or location you can update. |
Common questions
Still stuck?
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